The Best Small Business VoIP Phone System 2021
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Hello! No matter how attached we are to our smartphones, even in the BYOD world, there is a place for voice over internet protocol or VoIP providers. And while many of these services target corporate customers with hundreds of employees, Ooma Office is a different story. I like this service, and that’s why!
As a company that started selling VoIP products starting with its VoIP in a box over a decade ago, Ooma wants to bring enterprise-quality phone services to small businesses. According to the company, “[helping] small businesses to present themselves professionally.”
Unlike competing VoIP services, Ooma Office is only available with one pricing option, no additional features. “All features are standardized,” the company says, at just $ 19.95 (£ 15.57) per month.
As we mentioned, every line you get from Ooma is going to return you $ 19.95 (£ 15.57), plus taxes and fees, every month.
At this admittedly modest price point, the company claims that you will be able to take advantage of over 35 features, which we’ll talk about later. In addition, this subscription allows you to port numbers, main business number, direct dial number, virtual fax number, conference line number, and unlimited calls to the USA and Canada for free. Sounds like a lot on paper, but what features are we talking about?
Well, everyone’s important here. For starters, after a relatively painless setup, you get access to a custom portal where you can check your voice messages and call logs and you can send virtual faxes.
In addition, Ooma Office has parking for those many times you need to transfer a caller who has called the wrong department. In a similar vein, you don’t have to worry about losing leads during a power outage or network outage. Ooma allows you to customize it so that calls are automatically redirected to any number of your choice.
Of course, no modern VoIP service is complete without a mobile app. While it’s pretty standard when all of this is considered, the Ooma Office Mobile app for iOS and Android is packed with all the essential elements of a cell phone app for business phones.
You can set up call forwarding so that your phone calls are sent to your mobile device when you are not in the office. Alternatively, you can call your desk phone and your cell phone at the same time when someone calls your work phone number.