Motorola Managed Services



Letting the radio network experts manage the network for you, while still putting all the system information you need at your fingertips, anytime and anywhere? That’s Smart Public Safety.

00:04 Hi, I’m Chris Geater with Motorola Solutions. And I’m Les Miller also with Motorola Solutions.

00:09 Today we’re going to show you how you can simplify your radio system ownership experience using Motorola managed services without losing visibility into important system information.

00:18 Radio systems are complex, and system managers require knowledge and skills in both the RF and IP worlds. Experts with these skills are hard to find and retain, and systems frequently require upgrades and add new features. Consider letting managed services from Motorola make staffing and network operations simpler so that you can focus on public safety.

00:35 When we discuss managed services with customers, they are often concerned that they will lose visibility into what is going on in their network. Luckily, nothing could be further from the truth, thanks to Motorola’s MyView Portal.

00:46 Every managed services customer gets access to the MyView Portal, where from any web enabled device, you have a real-time view into the performance of your network and the managed services you receive.

00:56 The main page of your MyView portal provides an overview of the entire network at a glance. Status blocks on the right of the screen, notices and bulletins section, alerts and dials on the left side of the screen provide overall performance information for the system.

01:10 You can see for example that channel utilization here is 78% of capacity, and that there are 10,000 affiliated users on this network.

01:17 A larger performance coverage map has expanded icons and a dashboard shows performance specifically against the key performance metrics specified in your service agreement.

01:26 The information shown on the MyView Portal is based on the permission level of the user, allowing you to control access to your network’s performance metrics. Senior system managers may have access to all information, while service technicians can only access areas that relevant to their activities.

01:40 Letting the radio network experts manage the network for you, while still putting all the system information you need at your fingertips, anytime and anywhere? That’s Smart Public Safety.

01:49 Your local Motorola sales person can provide in an depth demonstration for your department or contact us at www.motorolasolutions.com.

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