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As the economy continues to behave erratically, there are disturbing reports emerging about how the MSP sector may respond to this economic turbulence.
MSPs will respond one way to economic tough times, reactive or break/fix providers tend to react in a very different manner. How these different providers respond may have far reaching consequences, both to their own organizations, but also for their customers.
MSP vs Break/fix Models Explained
How Proactive and Reactive providers respond to difficult economic times
Proactive vs Reactive Impact on clients